givami · Gissella Valera Miller · Business Administration Consultant

Services

Do any of these problems sound familiar?

Here is what I solve, starting with my specialty.

“Every area does things its own way, and everything depends on who’s on shift.”

Processes that work without depending on any one person

Organization and Methods (O&M) · My specialty

Together with your team, we define who does what, how it’s done, with which documents and which approvals. Your team works in alignment, new staff get up to speed quickly and you stop putting out fires.

Org charts and flowcharts Organization & Functions Manual and job profiles PIF: procedures, work instructions and forms Internal policies Communication, access and approval matrices

“My data is spread across a thousand files and I can’t find what I need.”

Organized data with automated key information

I gather, clean and standardize information from all your areas into a single database, with standard formats and automatic updates so your team can validate it.

“I wait days for a report, or I decide blindly.”

Management dashboards for data-driven decisions

Dashboards with your KPIs and OKRs, automated. In one minute you see how your business is doing and where to act, boosting processes and performance levels.

“Nobody can find the latest version of the document.”

Current documents, organized and always at hand

Document coding, version control, review and approval workflows, validity dates, and physical and digital filing. You find everything and always work with the right version, with full traceability of every change.

“The project is behind schedule and over budget.”

Schedules and costs under control

I set up cost centers, schedule activities and deliverables, and fix the baseline. That way you control the budget, actuals and remaining balance of each area or project, and correct course in time, not at the end.

“We’re growing, but without a clear direction.”

A strategic plan that turns into action

Mission, vision, assessment and objectives with OKRs and indicators, translated into a schedule with owners for each area. Everyone knows where they’re headed.

“Inventory never matches the system.”

Accurate inventories and organized warehouses

Blind or visible-balance inventory counts, ABC classification, turnover, shrinkage reduction and storage-location optimization, coordinating with your logistics providers.

“I don’t know how much shortages, damage, rejections, returns and delays are costing me.”

Incidents valued and under control

I log every distribution incident with its cost and owner, and follow it through to closure. You know how much you lose, where, why, and how to prevent it.

“A contract expired and nobody checked the guarantee.”

Procurement and contracts you can rely on

From quotes and bid comparisons to the order, the contract and its close-out: progress valuations, amendments, guarantees, compliance and penalties under control.

Cost center	Budget	Actual	Balance	% spent
CC-100 · Administration	120,000	86,400	33,600	72%
CC-200 · Operations	450,000	337,500	112,500	75%
CC-300 · Logistics	210,000	163,800	46,200	78%
CC-400 · Sales	95,000	58,900	36,100	62%
Total	875,000	646,600	228,400	74%

ID	Trend	CC	Impact	Status
T-01	Transport rate increase	CC-300	+8,400	Under review
T-02	Overtime for inventory close	CC-300	+2,600	Approved
T-03	Savings from lease renegotiation	CC-100	−5,000	Approved
T-04	Additional sales campaign	CC-400	+6,000	Under review

CC	Budget	Forecast at completion	Variance	%
CC-100	120,000	115,000	−5,000	−4.2%
CC-200	450,000	450,000	0	0.0%
CC-300	210,000	221,000	+11,000	+5.2%
CC-400	95,000	101,000	+6,000	+6.3%
Total	875,000	887,000	+12,000	+1.4%

Code	Document	Rev.	Status
PR-COM-001	Procurement procedure	2	Approved
MOF-ADM-003	Administration functions manual	1	In review
IT-ALM-005	Goods-receipt work instruction	0	With comments
FR-LOG-012	Dispatch note form	3	Approved

Item	No.	Indicator	Reason
Rescheduled orders	7	OTIF	At customer’s request
Non-attributable incidents	3	Incidents US$	Force majeure (US$ 1,120)
Cancelled documents	5	Document control	Superseded by a new version
Extraordinary expenses	2	Costs by CC	Approved separately by management
Staff on probation	4	Turnover	Per HR policy

Clear processes, real control and data-driven decisions.

Hi, I’m Gissella

Companies and institutions I have worked with

Selected projects

Education

Certifications